Frequently asked questions

 I have lost my all smart keys for my scooter, how can i get new ones? 

• We can help you, firstly send us a message with your bike make/model/year. Next we will confirm that we can assist you, and costings. You will need to send your Smart controller (SCU) to Smartfobs. HQ , once we have your SCU we can recover your key code and program you a new key to use with your scooter just like your original one. We will send this back to you next day delivery.

How long does it take ?

• Once your smart controller is in our hands, we'll set it up and send it back to you with next-day delivery (Monday through Friday) as long as we receive it before 2pm

 Pop us an email smartfobs@gmail.com

What does the SCU look like?

• We have made a page just for this question. Please take a look at our WHAT TO SEND page where we have pictures of a few of the types for you.